Getting Started
What to expect when beginning psychological treatment.
Booking an Appointment
Selecting “Book Now” will take you to our online booking system where you can view availability and book directly.
New and existing clients are welcome to book directly.
Appointments are available in person, by phone, or online via Teams.
All bookings are reviewed prior to confirmation.
Before Your
First Appointment
Depending on your referral pathway, you may be asked to provide a referral letter or supporting documentation.
Prior to your first session, a digital consent form and new client paperwork will be sent for completion. Paper copies can be provided on arrival if preferred, in which case we ask that you arrive a few minutes early.
The Initial Appointment
The first appointment is 60 minutes and focuses on developing a clear understanding of your concerns in context. This may involve exploring relevant history, current circumstances, and identifying goals for treatment. From this, a preliminary formulation is developed to guide future sessions.
It is common to feel uncertain or unsure about where to begin. There is no expectation to explain everything clearly or to know exactly what you need. The initial appointment is simply a starting point. The pace is collaborative and responsive, and you are not required to share more than you feel comfortable sharing at any given time.
Ongoing Sessions
Subsequent sessions are 50 minutes in duration. Frequency is determined collaboratively and will depend on your needs, goals, and circumstances.
Progress is reviewed regularly and sessions are adjusted as needed.
Confidentiality is maintained in accordance with professional standards and legal requirements. Further information is available on the About page.
Frequently Asked Questions
Still have questions?
Here you’ll find answers to common queries.
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No. You are welcome to attend privately without a referral.
If you wish to access Medicare rebates, you will need a valid referral from a GP, psychiatrist, or paediatrician.
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Clinical psychologists complete additional postgraduate training in the assessment and treatment of more complex mental health presentations. This includes advanced clinical practice and supervision across a range of therapeutic models.
All psychologists are registered health professionals. Clinical endorsement reflects an additional level of specialised training.
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The initial appointment focuses on understanding your concerns in context. This may include exploring relevant history, current stressors, and identifying goals for treatment. From this, a working formulation is developed to guide future sessions.
There is no expectation to have everything clearly articulated. The first session is simply a starting point.
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Initial appointments are 60 minutes. Subsequent sessions are 50 minutes.
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Session frequency is determined collaboratively and depends on your goals, needs, and circumstances. Some individuals attend weekly initially, while others may attend less frequently.
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Confidentiality is maintained in accordance with professional and legal standards. There are limited circumstances where confidentiality may need to be breached, such as concerns about safety. These limits are discussed at your first appointment.
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A minimum of 48 hours notice is required to cancel or reschedule an appointment. Please refer to the Cancellation Policy for full details.
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This practice does not provide crisis services. If you are in immediate danger or require urgent support, please contact emergency services or Lifeline on 13 11 14.